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Youth Support Services and Programs
You’re not alone. Whatever you’re going through, there’s a safe place to talk.
Our featured youth support services and programs are here to help you take control of your future, build confidence and find real solutions to the challenges you’re facing.
Ready to reach out? Find the right support for you.
Reaching out is a strong first step and we’re here to make sure you get the right help when you need it.
Whether you’re feeling stressed, overwhelmed, or just need someone to listen, these services are free, confidential, and here for young people. Reach out in the way that feels right for you, via webchat, text, phone or face‑to‑face.
Youth Support Services
Kids Helpline
- For ages 5 to 25 years (nationwide, 24/7)
- What’s it for: Confidential counselling for children, teens, and young adults - anything from anxiety or school stress to family, relationships, or online issues.
- Good for: Younger teens and those who prefer youth‑specific counsellors
- Website: https://kidshelpline.com.au
- Phone: 1800 55 1800 (free, 24/7)
- Webchat: Available 24/7.
Headspace
- For ages 12–25 years
- What it’s for: Youth mental health and wellbeing; support with anxiety, low mood, study/work, Alcohol and Other Drugs, physical/sexual health.
- Access: Online, phone, and in‑person centres across Australia
- Website: https://headspace.org.au
- Phone (eheadspace): 1800 650 890
- Hours: 9:00 am – 1:00 am, 7 days (phone/online); in‑person via local headspace centres.
QLife
LGBTIQA+SB peer support (nationwide)
What’s it for: Anonymous, free peer support and referrals about sexuality, gender, identity, bodies, feelings or relationships.
- Website: https://qlife.org.au
- Phone: 1800 184 527
- Webchat: Available during service hours
- Hours: 3:00 pm – midnight, 7 days
13YARN
Aboriginal and Torres Strait Islander crisis support (nationwide, 24/7)
What it’s for: A culturally safe space to yarn one‑on‑one with an Aboriginal or Torres Strait Islander Crisis Supporter - no shame, no judgement.
- Website: https://13yarn.org.au
- Phone: 13 92 76 (free from mobiles and pay phones)
Griefline
Grief and loss support (adults 18+, nationwide)
What it’s for: Free, compassionate counselling and resources for anyone experiencing grief (bereavement, relationship changes, loneliness, disasters, pet loss).
- Website: https://griefline.org.au
- Phone: 1300 845 745
- Hours: 8:00 am – 8:00 pm, 7 days (AEDT/AEST); online forums available 24/7
Youth Support Programs
Game Changers – All Together Now
Are you passionate about creating safer gaming spaces for young people and want to contribute to future initiatives? The Game Changers program helps participants understand and counter far-right extremism through education, critical thinking and positive social action.
NewAccess (Beyond Blue)
Mental health coaching currently available in parts of NSW and QLD
- For ages typically 12+ in some regions (check local eligibility).
- What it’s for: Six free structured sessions with a coach trained in low‑intensity Cognitive Behavioural Therapy (CBT); practical strategies for everyday stress (study, work, relationships, money, sleep).
- Access: Phone, video; some providers offer face‑to‑face; no referral needed.
- Website: https://beyondblue.org.au/get-support/newaccess
- Phone: To access this service, contact Call Beyond Blue on 1300 22 4636 (available 24/7)
PCYC (Police and Community Youth Club)
What's it for: PCYC offers opportunities for personal growth, leadership and community connection through a wide range of youth programs.
Want to find out more? Reach out to your local PCYC in your state today.
Australian Capital Territory
PCYC ACT – Canberra PCYC
- Website: https://www.pcyc.net.au
- Phone: (02) 6296 7822
New South Wales
PCYC NSW
- Website: https://www.pcycnsw.org.au
- Phone: (02) 9625 9111
Queensland
PCYC QLD
- Website: https://www.pcyc.org.au
- Phone: (07) 3909 9555
Tasmania
PCYC TAS
- Website: https://www.pcyctas.org
- Phone: 0427 281 403
Victoria
PCYC VIC – St Kilda PCYC
- Website: https://stkildapcyc.org
- Phone: (03) 9534 7584
Western Australia
PCYC WA
- Website: https://wapcyc.com.au
- Phone: (08) 9277 4388
Social Futures
Community Support Services in NSW and QLD
What's it for: Creates opportunities for young people to thrive by building inclusive communities and offering support for housing, mental health and wellbeing. Their programs empower individuals to connect, grow and achieve their goals.
- Website: https://socialfutures.org.au/
- Phone: 1800 719 625
Last updated:
The Department of Home Affairs and the NSW Department of Communities and Justice acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to all Aboriginal and Torres Strait Islander peoples, their cultures and to their Elders past and present.
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