Have you noticed changes in the content or communities you’re engaging with?

Sometimes the things we read, watch or the communities we spend time in can slowly affect the way we think, feel or behave, often without us noticing at first.

Perhaps you're feeling more isolated or angrier than usual. You may have noticed that the ideas, conversations or content are beginning to affect your wellbeing or relationships. You may feel stuck or unsure how to step away.

You don’t have to work it out on your own.

Step Together is a free support service where you can talk through what's happening with someone who will listen without judgement.

We can help you understand what's been happening, think about what may be affecting you and work out what to do next.

Chat with us online or call 1800 875 204 Monday to Friday, 9am to 5pm. You can also email [email protected] and one of our support workers will get back to you. 

Are any of these worrying you?

  1. Spending more time online and feeling isolated?

  2. Coming across extreme, harmful content and can't step away?

  3. Feeling disconnected from friends, family or community?

  4. Feeling unsure, afraid about leaving a group or online space

  5. Wanting someone to talk things through with?

  6. Looking for information or guidance?

If any of this sounds familiar to you, you are not alone. Connect with Step Together to find out how we can help you.

What happens when you reach out to us

 When you contact Step Together:

  • You will speak with a friendly, trained specialist
  • You decide what you want to share with us
  • We listen without judgement
  • We explore supportive steps tailored to your needs such as local connections, education, support or mental health resources.

You are in control and you can share with us as much or as little information you feel comfortable with.

Real stories of change and second chances

Hear from people who have reached out to Step Together, and also voluntarily joined a disengagement program who have found new direction, healthier relationships and support networks.

It's never too late to ask for support

  • The NSW Engagement and Support Program (ESP) provides support and guidance to make positive changes and to avoid a pathway to violent extremism.

    How we help our vulnerable young clients

    The NSW Engagement and Support Program (ESP) provides support and guidance to make positive changes and to avoid a pathway to violent extremism.

    Transcript

    Transcription - Ollie

    (young man walks into a field in the dark and looks up at the sky)

    Ollie voice over: I didn't know if they're going to arrest me on the spot, I didn't know if my whole life was gone. That was definitely the worst feeling in my life.

    Text on moving image: ESP SPOTLIGHT: OLLIE

    Text on black slide: Ollie became vulnerable to violent extremism during COVID-19. This is his story.

    (montage of Ollie by the fireplace, looking up at the sky, hands scrolling on a mobile phone, hands on a keyboard and back of head with gaming headset)

    Ollie voice over: I was in high school, I was studying, I’d just moved schools. I was on the school rugby team. Had a lot of friends.

    In 2020 that's when Covid started. I was definitely feeling resentful. My dad had become redundant at work.

    And that meant my family was getting no money. And yeah, it's just really stressful time at home. I was stuck on the internet. I didn't have much to do.

    I was spending a lot of my time on Discord, it was becoming more and more extreme, and then it moved into more of a community kind of thing rather than just looking at memes.

    And once I got involved in the community, it's where things became more radical. I've certainly always been more right wing.

    However, it just got way blown out of proportion. I felt like I lost control. I found the power and the attention addictive.

    I found a community of people online who are equally as resentful to the system for their own reasons. And then when the second lockdown started, I found the Foodists and it got a lot more crazy. I got a lot more involved. This time I got more resentful.

    I got very angry and I didn't care anymore. I was 16 years old, 15 years old. My brain was still developing. I was not fully aware of the outcomes that occured from it. I didn't know how severe they went, and I did not know how seriously it gets taken.

    Text on black slide: Ollie never understood the seriousness of his activity online until law enforcement knocked on his door

    (montage of Ollie sitting by the fire over shoulder shot, Ollie loading wood on the fire)

    Ollie voice over: I woke up early for school one morning. I had an extension maths class early, was having a shower and I saw three people right in front of me, I didn't know what was happening. I was very scared and they told me to go to my room and put clothes on.

    I followed the police to where my dad was at the table. They started showing me the court order they had to seize my devices. And, while I just sat there and didn't know what to do. It lasted from about 730 in the morning all the way to about 5 p.m., they were in my house.

    My family was probably the part the made me the saddest for them to have to have police in the house. That was definitely the worst feeling in my life.

    (montage of white truck driving at dusk, hand on steering wheel, over shoulder shot of fire, opening bonnet of car and tinkering with engine, walking inside a house, hands playing chess by the fire, walking outside in dark and looking up at sky)

    Ollie voice over: I joined the program, as was recommended by the police who came to my door. the ESP were able to help me calm down. They were able to offer me services I needed being able to talk to someone about it, because in the few months between November when they came to my door and when I joined the program about January February, I had no one to talk to you. And it was a very, very stressful time for me. I was able to develop some coping skills for a lot of the stress also. And I developed resilience.

    And that allowed me with new coping skills, to go make some friends. I was able to then go find and people I really do like going camping with my friends. I've been doing some parts of a real life. We help each other build our cars.

    I was able to yeah, find a good job I got an opportunity to be promoted and I really enjoyed that. The ESP were able to help me with my parents. I would have struggled a lot more with them.

    Thanks to the ESP They changed my life.

    Any political community which is negative, it's just terrible for your health. It just dramatically effects the way you see the world. It affects everything you do. And yeah, it's just important that you stay positive, do things which help you and don't spend all day online.

    It's not healthy. They need to stop. Even if they feel that they can’t stop. They need to stop and they need to reach out for help. If they can't, that need to be taught how permanent things are online.

    It's better to get help than someone having to help you get out of prison or get out of a court case. I don't think it would have made the same progress without the ESP

    And because of the knowledge I’ve learned throughout the ESP I certainly would recommend it to people who are in dark communities and having a really tough time.

    I would certainly recommend the ESP as it has helped me, and I came from a pretty rough situation. I was able to come back into society. I think it's really important that everyone has a chance to do it before it’s too late.

    Text on black slide: Contact ESP on: 1800 203 966

    [email protected]

    End of transcript.

     

Ollie's story

“I didn't know if they're going to arrest me on the spot, I didn't know if my whole life was gone. That was definitely the worst feeling in my life… In 2020 that's when Covid started. I was definitely feeling resentful… I was stuck on the internet… things became more radical… I felt like I lost control. I found the power and the attention addictive… My family was probably the part the made me the saddest for them to have to have police in the house… I don't think I would have made the same progress without the ESP… Thanks to the ESP. They changed my life”

Tips for individuals thinking about leaving a harmful group

It is completely normal to reach a point where a group or your attitudes you once trusted or believed doesn’t feel right anymore. Many people start to notice things that bother them such as leaders acting dishonestly, group members treating each other badly or the violence makes you feel “wrong” deep down. 

Others feel exhausted from constantly trying to fit in, following the rules, or dealing with conflict. For some, a group’s promises of belonging, purpose or change just haven’t matched what you thought it was. You might also realise you’ve been losing yourself, your interests, your personality, your voice. These feelings matter. They’re signs that you’re growing, changing, and seeing things more clearly.

Leaving can be confusing or scary at first, but countless people have made the choice to step away and go on to build safer, healthier and genuinely meaningful lives.

You don’t have to make every decision today. You don’t have to do it alone. Step Together is here to listen, support you without judgement, and help you take each step at your own pace.

See what research* says helped people move away from extremism.

*Source: Based on Barrelle, K. Pro‑Integration: Disengagement and Life After Extremism. Kate Barrelle is a clinical psychologist (B.Sc (Hons) Psychology, B.Com, Master of Clinical Psychology).

Pay attention to what’s not sitting right with you

People often leave because something feels “off". This might look like unfair treatment, hypocrisy, bullying, pressure, broken promises or the way violence, or hate is justified. Trust those feelings. They’re often the first sign you’re ready for change.

Give yourself some breathing room

You don’t need to cut ties dramatically. Just creating small amounts of distance like spending less time with the group/online, avoiding certain events or taking breaks. This helps you see things more clearly and start rebuilding your own thoughts.

Reach out to a safe person outside the group

Most people who successfully disengage say support from someone outside like their family, teacher, youth worker or an old friend was the key turning point. Even one conversation can give you strength and perspective.

Take care of your wellbeing

Burnout, stress, fear, guilt and even physical exhaustion are extremely common when leaving. Looking after your body, getting rest, eating properly and doing things that calm you can make everything feel more manageable.

Reconnect with who you are (or want to become)

A big part of leaving is rediscovering the things that make you the person you are like your interests, your goals, your values, your strengths. Many people said this helped them rebuild confidence, identity and hope for the future.

Plan your exit slowly and safely

Most people don’t leave in one dramatic moment. They take small steps, build support, reduce involvement and make a plan for what comes next. That’s normal. You’re allowed to take your time.

Choose positive pathways forward

People often feel drawn toward things like career goals, study, helping others, family, relationships, hobbies or causes they believe in. These “pull factors” help you move toward something healthy, not just away from something harmful.

Get support when you are ready

You are never alone in this. Step Together is here to help you think things through, figure out your options, deal with pressure and plan for your safety and future.

If you are not ready to connect with us, take your time and feel free to explore our resources. When you're ready, Step Together is here to listen.

Advice and support

If you would like further advice and support on how best to help someone you care about, contact our Step Together helpline workers.

Last updated:

Online chat

Chat online with the Step Together Helpline.

Monday to Friday - 9am to 5pm*

Helpline

Monday to Friday - 9am to 5pm*

1800 875 204

*Step Together Helpline and online chat is not available on national public holidays.

Was this content useful?
We will use your rating to help improve the site.
Please don't include personal or financial information here
Please don't include personal or financial information here

The Department of Home Affairs and the NSW Department of Communities and Justice acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to all Aboriginal and Torres Strait Islander peoples, their cultures and to their Elders past and present.

What's this? To leave this site quickly, click the 'Quick Exit' button. You will be taken to www.google.com.au

Top Return to top of page Top